If your Samsung monitor is displaying pixelated images, it may be due to a very slow network connection and the image(s) being degraded on download. Minimum network speed is 100 kb/sec. We have noticed that monitors with slower than minimum connection can experience this issue and it has been reported to Samsung. For now, please contact one of our support agents via the chat on menuboardmanager.com.
Our support technician will attempt to delete media & reload the content for you.
Our support technician may request you use an alternate network (wifi hot spot for example), then may repeat the above process.