If the content for your display is appearing with no pricing such as this example:
Or, although pricing appears, it is distorted such as this example:
It is likely that the incorrect image has been loaded into your Media Playlist for that sign and needs to be swapped out for the correct image. To do so, select the sign in your menuboardmanager.com account that is experiencing the issue. Remove the existing image or images that are incorrect by clicking the X on the top right of the image in the playlist.
Once the incorrect image has been removed, find the correct image in your Media Playlist and double left click it to add it to your Media Playlist. The eye symbol at the top right of the image under the X will allow you to preview the image.
Please note that MP4 images cannot be loaded with JPG or other static images in your Media Playlist.
Some users will not have access to the Media Gallery. If this is the case, please contact Support for assistance in replacing the incorrect images.